Amazon Customer Service Chatbot. In this workshop, you will build a customer service chatbot for a fictitious telco company. Amazon’s aws chatbot challenge isn’t geared just toward ecommerce.
On the other hand, the chatbot leverages ai to understand and respond to customer queries. The best customer service chatbot platforms in 2020 are guaranteed to improve engagement and customer experiences across your online channels. From the big cloud names including amazon, ibm with its troubled watson ai, to google with its many cloud and help services.
Amazon’s aws chatbot challenge isn’t geared just toward ecommerce.
Any delay in service would cause customers leave one business for another. Amazon lex is a service for building conversational interfaces into any application using voice and text, and amazon polly is a service that turns text into lifelike speech. Any delay in service would cause customers leave one business for another. Amazon lex allows you to quickly and easily build sophisticated, natural language, customer service chatbots.